EU Regulation 261/2004 protects passengers in cases of delays, cancellations, and denied boarding. These rights apply to all flights departing from Airport (), regardless of airline.

You are eligible when:

• Your flight arrived 3+ hours late at the destination
• Your flight was cancelled less than 14 days before departure
• You were denied boarding due to overbooking
• The cause was not an extraordinary circumstance

What Does NOT Count as Extraordinary?

Many reasons cited by airlines are not extraordinary circumstances:

• Technical faults and maintenance issues
• Crew shortages or illness
• Operational problems within the airline's control
• IT system failures

1. Gather documentation: boarding pass, booking confirmation, delay proof
2. Check eligibility: use our free checker
3. Submit your claim: we handle all airline communication
4. Receive compensation: payment directly to your account

Airport () is an important transport hub with its own operational challenges. Delays may be more common during peak travel seasons, especially summer holidays. Most of these causes do not exclude you from compensation.

• From 2 hours: meals and refreshments
• From 3 hours: compensation (€250–€600)
• From 5 hours: right to ticket refund
• Overnight: hotel and airport transfer

If denied boarding at Airport () due to overbooking:

1. Compensation: €250–€600 by flight distance
2. Alternative transport: next flight or full refund
3. Care: meals, drinks, hotel if needed
4. Communication: two free calls or emails

• Booking confirmation with flight number
• Boarding pass (digital or physical)
• Delay confirmation from gate staff
• Photos of departure board
• Receipts for expenses during wait
• Correspondence with the airline

For a successful claim from Airport (KTT):

• Booking confirmation with flight number and times
• Boarding pass (digital or physical)
• Delay confirmation from gate staff
• Photos of departure board showing delay
• Receipts for meals and expenses during wait
• Correspondence with the airline

If denied boarding at Airport (KTT) due to overbooking:

1. Compensation: €250–€600 by flight distance
2. Alternative transport: next flight or full refund
3. Care: meals, drinks, hotel if needed

Can I claim months later? Yes, in most EU countries you have 2-6 years. File sooner to ensure documents are available.

Does EU261 apply to budget airlines? Absolutely. EU261 applies to all airlines departing from Airport (KTT).

What if the airline ignores my claim? We escalate to the National Enforcement Body (NEB). Legal action at no cost to you is also possible.

For a successful claim from Airport (KTT):

• Booking confirmation with flight number and times
• Boarding pass (digital or physical)
• Delay confirmation from gate staff
• Photos of departure board showing delay
• Receipts for meals and expenses during wait
• Correspondence with the airline

If denied boarding at Airport (KTT) due to overbooking:

1. Compensation: €250–€600 by flight distance
2. Alternative transport: next flight or full refund
3. Care: meals, drinks, hotel if needed

Can I claim months later? Yes, in most EU countries you have 2-6 years. File sooner to ensure documents are available.

Does EU261 apply to budget airlines? Absolutely. EU261 applies to all airlines departing from Airport (KTT).

What if the airline ignores my claim? We escalate to the National Enforcement Body (NEB). Legal action at no cost to you is also possible.