Heavy Snowfall and Winter Closures
From November through March, Kukës receives significant snowfall. The airport's snow clearance capabilities are limited compared to larger airports, and a heavy overnight fall can delay the first departure by hours. Extended cold snaps can ground all operations for multiple days.
Your claim: Snow clearance is an operational responsibility. If the airline knew about forecast snow (publicly available information) and failed to preemptively adjust schedules or arrange alternatives, compensation is due.
Crosswinds and Valley Turbulence
The valley geography creates a venturi effect that accelerates winds across the runway. Crosswind limits for commercial aircraft at Kukës are frequently exceeded during afternoon hours, particularly in spring and autumn when weather fronts pass through the region.
Your claim: Airlines publishing afternoon departure schedules from Kukës know that crosswind exceedances are common at those times. If your flight was scheduled during a high-risk window and cancelled, this may constitute poor operational planning rather than extraordinary circumstances.
Fog and Low Visibility
Mountain fog is Kukës Airport's most persistent challenge. Cold air pooling in the valley creates temperature inversions that trap moisture at the runway level. These fog events can last hours or, in winter, entire days.
Your claim: Persistent fog at known mountain airports is foreseeable. Airlines must factor this into their operations. While a sudden, unprecedented fog event might qualify as extraordinary, routine mountain fog that occurs predictably every autumn and winter does not automatically exempt the airline.
Limited Flight Operations
Kukës has very few scheduled flights — sometimes just one or two per day. This means a single cancelled flight can strand passengers with no alternative until the next day or longer. The lack of redundancy is itself a risk that airlines accept by choosing to operate from KFZ.